Technology Care

Your Home Should Just Work.

The technology in your home should feel effortless—not something you have to think about.

AVITTEK Technology Care provides ongoing support, system maintenance, and priority service designed to keep your home's technology performing the way it was intended.

Confidence after installation. Care for the life of your home.

Beyond Installation

Technology Should Just Work.

A sophisticated home depends on dozens of connected systems working quietly behind the scenes. When everything works together, technology disappears into the experience of the home.

Technology Care provides the ongoing attention that keeps it that way—maintaining performance, reliability, and the systems you depend on every day.

Luxury living room with integrated Control4 touchscreen — AVITTEK Technology Care lifestyle

Whole-Home Support

One Relationship. Your Entire Technology Environment.

Your home's technology doesn't operate as a collection of isolated products. Everything is connected.

Technology Care gives you one trusted technology partner who understands how those systems work together.

Home Automation

Control4 systems, interfaces, scenes, programming and connected devices.

Network & Wi-Fi

Internet connectivity, wireless performance, network equipment and connected devices.

Audio & Video

Televisions, distributed audio, streaming systems, receivers and entertainment equipment.

Lighting Control

Keypads, dimmers, switches, lighting scenes and automated schedules.

Surveillance

Cameras, recording systems, remote viewing and system connectivity.

Motorized Shades

Shade control, automation, schedules and system integration.

System Health

Firmware, software, communication, performance and system optimization.

Future Technology

Planning upgrades, expansions and new technology as your home evolves.

Premium AV equipment rack — AVITTEK infrastructure and technology care

A Better Approach to Service

Proactive, Not Reactive.

Traditional technology service begins when something stops working.

Technology Care begins before that happens.

We take a broader approach to maintaining the technology environment of your home—reviewing system performance, identifying potential issues, optimizing equipment, maintaining software, and helping your technology evolve over time.

MonitorMaintain visibility into the systems that keep your home connected.

OptimizeKeep networks, automation and connected systems performing at their best.

MaintainAddress updates, system changes and developing issues before they become larger problems.

PlanHelp your technology evolve alongside your home, lifestyle and future projects.

“The goal isn't simply to fix technology. It's to keep you from having to think about it.”

Choose Your Level of Care

Support Designed Around Your Home.

Not every home requires the same level of service. Technology Care offers three levels of support based on the complexity of your technology and the relationship you want with AVITTEK.

Standard

Essential professional support when you need it.

For homeowners who prefer service on an as-needed basis.

Professional AVITTEK support
Remote troubleshooting when available
Onsite service
System programming
Standard scheduling
90-day AVITTEK labor warranty

Gold

Enhanced support for connected homes.

For homeowners who want greater service continuity and longer protection following AVITTEK service.

Everything in Standard
Priority service over Standard
Enhanced system support
Remote troubleshooting when available
Extended 6-month AVITTEK labor warranty
Ongoing system recommendations

The Premier AVITTEK ExperiencePlatinum

For homeowners who want AVITTEK to remain actively involved in the technology of their home.

First-priority scheduling
Annual onsite technology review
Remote system support
System health & optimization
Technology planning
Preferred labor rates
10% savings on materials
1-year AVITTEK labor warranty

More Than a Service Plan

A Technology Partner for Your Home.

Platinum Technology Care is designed for homeowners who want more than someone to call when something stops working.

It creates an ongoing relationship with AVITTEK—giving us the ability to understand your system, maintain its performance, anticipate future needs, and help your technology evolve alongside your home.

First PriorityWhen you need AVITTEK, Platinum members receive our highest scheduling priority.

Annual Technology ReviewA comprehensive onsite review helps identify aging equipment, performance concerns, network changes and opportunities for improvement.

Continuous OptimizationWe help maintain the performance of your automation, network and connected systems as software, equipment and your household change.

Technology PlanningThinking about a new television, outdoor entertainment area, lighting upgrade, renovation or future expansion? We're already familiar with your home.

Preferred OwnershipPlatinum members receive preferred labor benefits, 10% savings on materials and AVITTEK's one-year labor warranty.

We Don't Just Know Your Technology.

We Know Your Home.

Luxury residence with integrated Control4 interface — AVITTEK Platinum Technology Care

Service When It Matters

When You Need Us, We're Already Familiar With Your Home.

Technology issues rarely happen at convenient times.

Because AVITTEK designed, installed, services, or maintains your system, our team begins with something invaluable:

an understanding of how your home works.

Remote Support

Many system, programming and connectivity issues can be diagnosed or resolved remotely without waiting for an onsite appointment.

Onsite Service

When hands-on service is required, an AVITTEK technician can diagnose, repair, replace or reconfigure equipment within the home.

After-Hours Support

For urgent technology issues outside normal service hours, after-hours service is available when required.

Platinum Technology Care members receive first-priority scheduling.

Luxury waterfront residence at sunset — pool, fire feature, architectural lighting — AVITTEK Technology Care

Long-Term Technology Care

Built for the Life of the Home.

Your home will change.

Technology will change.

The way you live in it will change.

AVITTEK Technology Care provides the continuity that keeps everything working together.

From the first day your system is commissioned to future upgrades, renovations and generations of new technology, we're here to protect the experience we helped create.

Your Home Deserves More Than Technology.

Protect the Experience.

Technology Care keeps the systems behind your home performing beautifully—today, tomorrow, and as your home evolves.

Technology by Design. Beautifully Integrated.